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We’re talking about data-driven customer service with Steve Sigrist, VP, customer service, at Newell Brands and Justin Honaman, head, worldwide business development, consumer products, food and beverage at AWS. Watch a portion of the interview to learn how consumer behavior changes are impacting customer service operations today, and how brands are working with their retail partners to navigate them.
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Click here to listen to the extended interview on the Tech Transformation podcast.
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