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HONG KONG — On a hot summer’s day last
year, the 90’s boy band Backstreet Boys clambered on to a stage
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in Pennsylvania and belted out hits as 44 million viewers tuned
in from thousands of miles away for the online concert hosted by
China’s WeChat Channels.
The show is just one of many events held by WeChat owner
Tencent to promote the app’s short-video platform – described by
the tech giant’s founder Pony Ma as “the hope of the company.”
Tencent Holdings Ltd has tapped other entertainers
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too like Taiwan’s Jay Chou and Irish boy band Westlife for
livestreamed concerts and, according to a source, has set up a
team to build a community of content creators as it seeks to
challenge the dominance of ByteDance, the owner of TikTok and
Douyin, and Kuaishou in the short-video business.
“Tencent hopes it can turn Channels into the next WeChat
Pay. It has a shot at it. But it is also going to be difficult,”
said Liao Xuhua, a senior analyst at research firm Analysys.
WeChat Pay became the second-biggest player in China’s
mobile payment market within a year of its 2013 launch, behind
Alipay which is owned by Jack Ma-founded Ant Group.
Two sources familiar with Tencent said the importance of
Channels has been repeatedly communicated within the company.
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The two-year old platform has been a bright spot for Tencent
in an otherwise dismal 2022 when revenue for its other products,
such as games and payment services, were slammed by tighter
gaming regulations and strict COVID-19 curbs.
The total number of views on Channels surged more than
three-fold last year, Tencent said this week as it revealed its
latest growth figures for the platform.
Daily active creators and video uploads more than doubled.
Gross merchandise value (GMV) from livestreaming e-commerce,
where telegenic personalities hawk goods online in real time,
jumped more than 800% on Channels, the company said.
It did not disclose absolute figures.
A LatePost report says Channels’ daily transactions from
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livestreamed sales pitches reached more than 100 million yuan
($15 million) in September 2022 for the first time, indicating
an annual rate of about 36 billion yuan.
But Douyin was already aiming to bring its GMV to over 1
trillion yuan ($155 billion) in 2021, a six-fold jump from 2020
levels, sources said at the time. ByteDance does not publicly
disclosee official GMV numbers.
INTEGRATING PRODUCTS
Tencent has been integrating many of its products, ranging
from Tencent Meetings to WeChat Mini Program, with Channels to
help creators livestream content just like the U.S. band
Backstreet Boys.
Tencent Meetings is a Zoom-like teleconference service while
mini programs are like apps on Apple’s iOS and Google’s Android
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operating systems but less data intensive and run within WeChat.
An integration would allow, for example, a podcast host to
conduct an interview on Meetings and livestream it on Channels.
If the host recommends a product during the chat, a link can pop
up on the screen to take viewers to a Mini Program where they
can buy the product using WeChat Pay.
Tencent has also slashed the threshold for monetisation on
Channels, allowing users with as few as 10 followers, versus
1,000 earlier, to start making money through advertisements.
TikTok requires content creators to have more than 10,000
followers to start monetising.
Channels has also opened up ad opportunities “like never
before,” said Li Yikai, general manager of Americas and EMEA at
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ad agency Nativex, versus WeChat that pushes a few ads a day.
“When you are already scrolling and come across an ad, you
don’t think twice about it. So naturally you come across a lot
more ads with short videos,” Li said.
In November, Tencent President Martin Lau said Channels’
advertising revenue was on track to reach 1 billion yuan in the
fourth quarter of 2022.
For TikTok and Douyin, research firm Insider Intelligence
estimated in April last year that ad revenues would together
reach more than $30 billion for 2022.
Channels has also started charging e-commerce merchants a 1%
to 5% commission fee from this month.
Douyin has been charging 1% to 10% since 2020.
RIVALRY
While some analysts see Channels as Tencent’s best chance to
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catch up with ByteDance, others believe it will be tough for it
to become as big as Douyin, the Chinese version of TikTok.
“When you have to start from being a social network app and
then enter into the short-video space, you have to build up a
whole e-commerce system to support it … I won’t say they can’t
get there but it’s very difficult,” Analysys’ Liao said.
But Shawn Yang, managing director at research group Blue
Lotus Capital Advisors, is bullish on Channels given the
potential of WeChat’s traffic.
WeChat, China’s most popular chat app, has more than a
billion active users.
“For example, in Douyin or Kuaishou, you won’t be able to
ask your viewers to add you on WeChat. But on Channels, you can
quickly add somebody on WeChat,” Yang said.
“This is very beneficial to those who already have their own
private traffic on WeChat,” he said.
($1 = 6.7348 Chinese yuan)
(Reporting by Josh Ye; Editing by Brenda Goh and Himani Sarkar)
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